Privacy Policy

Your privacy matters to us. This policy explains how By West collects, uses, and protects your information when you visit www.bywest.com.au.

INFORMATION WE COLLECT

Personal Information

• Contact details (name, email, phone)

• Shipping and billing addresses

• Payment information

• Purchase history

Automatic Collection

• Device information

• IP address

• Browser type

• Website usage data

• Cookies and analytics data

HOW WE USE YOUR INFORMATION

We use your information to:

• Process and deliver your orders

• Provide customer support

• Enhance your shopping experience

• Send you updates about By West (with your consent)

• Protect our legal rights and comply with obligations

INFORMATION SHARING

We respect your privacy and never sell your personal information. We only share data with:

• Trusted service providers (payment processors, shipping partners)

• Legal authorities (when required by law)

YOUR PRIVACY RIGHTS

You have the right to:

• Access your personal information

• Update or correct your details

• Delete your information

• Opt out of marketing communications

• Request data processing restrictions

To exercise these rights, contact us at hello@bywest.com.au

SECURITY

While we implement strong security measures to protect your information, no online method is 100% secure. We continuously update our security practices to protect your data.

COOKIES

We use cookies to improve your browsing experience. You can adjust your browser settings to manage cookie preferences.

THIRD-PARTY LINKS

Our website may link to external sites. We're not responsible for their privacy practices. Please review their policies when visiting.

UPDATES

We may update this policy periodically. The latest version will always be available on our website.

QUESTIONS?

Contact us at hello@bywest.com.au for any privacy-related concerns.